Can I upgrade the package ?

Yes, you can upgrade the package at anytime.


Can I import contacts and template from other provider ?

Yes, our platform enables importing of contacts from any provider as we support Excel/CSV. We also enable HTML templates. We provide template and contacts migration service for free if you sign for 1 year contract.


Do you provide any guarantee?

Yes, we do provide a 30-day money back guarantee.


Is there any statistical report for me to refer?

Yes. The statistical reports will help you have a visual breakdown of all message information and statistics. More in-depth information is also available for every aspect of your sent messages.


Before I send out my emails, is there any function for me to have a preview/test on?

Yes. You have the "test send" feature where you could send the email to your own mailbox to have a preview before you send out to all of your subscribers.


Can I schedule my email-sending option so that the email will only be sent at my preferred time?

Yes. You can set the Scheduled Sending of your email where you can send the email at your preferred date and time or whether it will be a recurring sending.


Do I have the option to include attachments to my emails?

While there is no way to send file attachments with your email campaigns (they can cause issues with anti-virus software and spam filters, among other things), you can link directly to files hosted on your own website.


Can I export my statistics to an Excel file?

Yes. You can view your statistics report and then export it to an Excel file.


Can I insert my URL link in the message that I wish to send out to my customers?

Yes. When your client views your message, they will be viewing your message from your website URL at your own server.


When will the monthly sending quota be reset?

Monthly email sending quota will be reset on every 1st of the month.


Do APPXONIC have bounce-back handling and how does it work?

Yes, we do provide automated bounce-back handling. Many times, a server or email address could go down for a few minutes, causing a message that normally goes through to bounce. If your service then removes that subscriber, you've lost a good prospect. To avoid this, we will only remove a subscriber from your list after 3 hard bounces & 6 soft bounces have occurred in default.

   
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+ Upgrade
+ Import contacts/template
+ Guarantee
+ Statistical Report
+ Preview
+ Schedule - Preferred Timings
+ Export Files
+ Email Attachments
+ URL Links
+ Email Marketing Plans Quota
+ Bounce-Backs
 
   
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